Questions, answered.

Microsoft Word (.doc/.docx), Google Docs (share a link or export), and PDF. Plain text and Markdown are fine too. For transcripts, whatever your tool exports — Whisper, Otter.ai, and Zoom outputs are all familiar territory.

Each service lists its turnaround — 12 to 24 hours for most orders. The clock starts when we confirm your order and price by email, not when you first write in. If you have a harder deadline, say so in your first email and we'll tell you honestly whether we can hit it.

After you send your document, we reply with the confirmed flat price and a payment link. Payment is due before editing begins. There are no subscriptions and no minimums — you pay per order, and the confirmed price never changes after delivery.

Yes. Send it anyway and we'll reply with a flat quote for the full length before any work begins. Nothing is ever started, or charged, without your go-ahead.

Always. Every order comes back with tracked changes (or a marked-up PDF), so you can accept or reject each correction individually. You also get a clean final copy with everything applied.

Every order includes one free round of follow-up fixes within the original scope. If we missed a confirmed delivery time or the edit doesn't match the service description, tell us within 7 days and we'll re-edit or refund the order — your choice. Details are in the Terms of Service.

Yes. Your files are read only by the editor working on your order. We never share, publish, resell, or reuse client documents, and we never use them to train software. On request, we delete your files from our working storage after delivery. More in the Privacy Policy.

We can correct the spelling, grammar, and formatting of any document, including ones drafted by your lawyer. But we provide editorial services only: we do not provide legal, financial, or tax advice, we do not draft binding legal instruments, and we cannot tell you whether a document is legally valid. For that, you need a licensed professional.

No — we edit what you've written. Rewording for fluency (our ESL & readability polish) is as far as we go, and even there your meaning, claims, and facts stay exactly as you wrote them.

APA, MLA, Chicago, Harvard, and Bluebook reference formats. Name the style and edition when you order; if your institution uses a house variant, attach its style sheet and we'll follow it.

No. Every order runs through email today — client accounts are coming, but you never need one. Send your document and you're in the queue.